Chiara Altea Laxa
Executive Assistant
Experienced Executive Assistant with nearly 5 years supporting senior leadership in dynamic environment. Skilled in executive scheduling, internal coordination, and handling confidential communications with discretion.
Proficient in CRM tools to enhance client engagement and optimize workflows. Recognized for organizational strength, proactive problem-solving, and cross-functional team support.
Ready to streamline your operations and contribute to your team's success? Let's connect!
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About Me: Chiara's Professional Journey & Philosophy
With 16 years of experience in administrative support and operations, I am deeply passionate about user-centric design, efficient and adaptable systems, and continuous learning. My journey has been marked by a proven track record in executive assistance, leading cross-functional teams, and solving complex problems.
I am committed to organizational strength, proactive problem-solving, and sustainable practices and believe in the power of collaboration to drive meaningful change. My philosophy centers on delivering innovative solutions that not only meet but exceed expectations
Professional Experience
1
Executive Assistant, Web Design Solutions Inc. (2021 – 2026)
Supports the CEO of an Automotive ECommerce company through high-level executive assistance, including calendar management, travel planning, and confidential communications. Coordinates cross-departmental operations, prepares executive reports and presentations, and ensures timely follow-through on key initiatives. Also serves as the company's administrative point of contact, assisting team members with onboarding, internal communications, and day-to-day operational needs to maintain seamless workflow and team efficiency.
2
Senior Operations Representative, Capital One Philippines Support Services Corp. (2016 – 2021)
Handles end-to-end analytical case investigation for credit card fraud and dispute cases. Also specializes in doing case troubleshooting for escalated cases that cannot be resolved through standard procedures. My secondary responsibilities also demand skills in departmental events organization, business analysis, data analysis, and business presentation.
3
Technical Support Representative, Teletech Customer Care Management Inc. (2011 - 2016)
Specialized in providing solutions to internet connectivity issues and addressing accounts and billing concerns over the phone, while engaging customers to buy additional relevant products and services for an Australian leading internet provider TELSTRA.
4
Claims & Benefit Coordinator, Laguna Doctors Hospital Inc. (2009 - 2011)
Primary function is to interview, assess and instruct patients/relatives with any relevant PhilHealth and HMO claim procedures and requirements. Also responsible for timely and error-free end-to-end processing of health claims.
Certifications
Professional Certifications
Google Project Management Certificate - Coursera
Specialized Training
Bachelor of Science in Business Administration - Cum Laude
Technical Skills Development
Knowledge in WordPress website management.
HubSpot CRM Training
Continuous Learning
Google Ads and Keywords Manipulation for SEO
Tools & Technologies
Productivity Suites
Proficient in Google Workspace (Docs, Sheets, Slides, Gmail, Calendar) for document creation, data management, and scheduling.
CRM & Sales Tools
Experienced with HubSpot CRM for client management, lead tracking, and optimizing sales workflows.
Project Management
Skilled in Notion, Click up, and Miro for project planning, task delegation, and tracking progress across teams. Google PMP certified.
Communication & Collaboration
Adept at using Slack, Microsoft Teams, Zoom, and Google Meet for effective internal and external communication and virtual meetings.
Data & Reporting
Competent in Google Sheets and Microsoft Excel for data visualization, report generation, and supporting data-driven decision making.
AI Knowledge
Familiar with AI tools and concepts for enhanced content generation, data analysis, and workflow automation such as ChatGPT, Gemini, CoPilot, Claude, Loveable, and Make.com.
Let's Connect!
Ready to discuss your next project? I am eager to collaborate and bring your vision to life. Feel free to reach out through any of the channels below.
  • Phone: +63 993 940 9789
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